Noor-e-Kashmir Rug Chain Stitch Carpet

To protect the embroidery and the fabric:

• Dry clean only
• Do not bleach or wring
• Store folded in a cool, dry place, away from direct sunlight
• Keep embroidery away from perfume, deodorant & sharp jewellery

With gentle care, your KAARKASH piece stays beautiful for years.

• Free shipping across India · Cash on Delivery available.
• Prepaid orders usually arrive in 3–5 days, Cash on Delivery in 8–13 days, with live tracking. The delivery checker on this page shows the dates for your pincode.
• 7-day damage cover: if a piece arrives damaged, defective or is not the one you ordered, we put it right. Tell us within 7 days; an unboxing video gets the fastest approval.
• Free cancellation any time before dispatch.

Everything is made in Kashmir. Our embroidered clothing is hand-assisted manual work, not handmade; our papier-mâché, carpets, crewel home décor and bags are handmade. Slight variations in colour & finish from one piece to the next are normal.

Full shipping policy →  ·  Returns & refunds →

Do you offer Cash on Delivery (COD)?

Yes — COD is available across most serviceable pincodes. Enter your pincode on this page to check COD and delivery time for your area.

Why should I pay online?

You get ₹50 back on orders of ₹999 or more: it is refunded automatically to the same payment within minutes, no code needed. Paid-online orders also ship by India Post express and usually arrive in 3–5 days; Cash on Delivery orders take 8–13 days. Shipping is free either way.

Are your products handmade?

Our embroidered clothing (pherans, kurtis, co-ord sets, kaftans, suits and shawls) is hand-assisted manual work, not handmade. Our papier-mâché, carpets, crewel home décor and bags are handmade. Everything is made in Kashmir, and small variations in pattern or colour from one piece to the next are normal.

Will the colour exactly match the photos?

We photograph our products as accurately as possible, but actual colours can vary slightly depending on your screen and lighting.

Can I cancel my order?

Yes, free of charge, any time before your order is dispatched: message us on WhatsApp with your order number. Once the parcel has left us it can’t be cancelled, but you’re still covered for damaged, defective or wrong items.

How do I track my order?

Once your order ships you’ll get a tracking number by SMS & email. Track it anytime on our Track Your Order page — just enter the number for live status, location and ETA.

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